Shipping Policy

Order Processing

Under My Hood processes orders during regular business days, Monday through Friday, excluding holidays. Orders are generally prepared for shipment within 1–2 business days.

Processing times may vary depending on product availability, order quantity, and seasonal demand.

Domestic Shipping

We currently ship orders within the United States. Available shipping methods, rates, and estimated delivery times are displayed at checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Under My Hood is not responsible for delays caused by carriers, weather, or other circumstances outside our control.

Oil and Fluid Analysis Kits

Our oil and fluid analysis kits are shipped to customers with the materials and instructions needed to collect a sample.

Eligible analysis kits include prepaid return shipping to the designated laboratory, as specified in the product description and included instructions.

Customers must follow the provided packaging and shipping instructions when returning samples for testing.

Important: Certain products, including diesel fuel analysis kits, have specific shipping restrictions and must be transported using approved ground shipping methods. Additional geographic restrictions may apply.

Accessories and Other Products

Sampling pumps, tubing, gloves, and other accessories are shipped according to the shipping options selected at checkout.

Unless otherwise specified, accessories do not include prepaid return shipping.

Shipping Issues

If your order arrives damaged, contains incorrect items, or appears to be lost in transit, please contact us as soon as possible.

For assistance, visit our Contact Us page.

International Shipping

Under My Hood does not currently offer international shipping through our online store.